Privacy Policy

Effective Date: March 4, 2026

Sunlight Support Inc.("Company," "we," "our," or "us") are committed to protecting your privacy. We operate in Nebraska and Iowa and provide non-medical senior care and home medical care services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, apply for employment, or communicate with us.

---

1. Information We Collect

Personal Information You Provide

We may collect personal information when you:

• Fill out a contact form
• Request services
• Schedule a consultation
• Apply for employment
• Sign up for SMS updates
• Call or email us

This may include:

• Full name
• Phone number
• Email address
• Home address
• Date of birth
• Emergency contact information
• Insurance information (if applicable)
• Health-related information necessary for care services
• Employment history (for job applicants)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website

---

2. How We Use Your Information

We use collected information to:

• Provide and manage home care and medical services
• Respond to inquiries
• Schedule appointments
• Process job applications
• Send service-related communications
• Improve website performance
• Comply with legal and regulatory requirements

We do not sell or rent your personal information.

---

3. Health Information & HIPAA Compliance

When applicable, we handle protected health information in accordance with federal and state regulations. Health information is used strictly for care coordination, service delivery, billing (if applicable), and compliance purposes.

We maintain appropriate administrative, technical, and physical safeguards to protect sensitive health information.

---

4. SMS/Text Messaging Compliance

If you opt in to receive SMS communications from Sunlight Senior Care or Sunlight Home Medical Care, you agree to receive text messages related to:

• Appointment reminders
• Care updates
• Service notifications
• Employment communications

SMS Terms:

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us directly.

We do not share SMS consent with third parties for marketing purposes.

---

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve website functionality and analyze traffic. You may adjust browser settings to decline cookies; however, some features may not function properly.

---

6. Information Sharing

We may share information with:

• Authorized caregivers and staff
• Secure service providers assisting with operations
• Government or legal authorities when required by law

We only share the minimum necessary information required to provide services or comply with legal obligations.

---

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission is completely secure.

---

8. Your Privacy Rights

Depending on applicable state and federal law, you may have the right to:

• Request access to your personal information
• Request corrections
• Request deletion (where permitted by law)
• Opt out of marketing communications

To exercise your rights, contact us using the information below.

---

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

---

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

---

11. Contact Information

Sunlight Senior Care
Lincoln: 8055 O St. #119B Lincoln, NE 68510
Omaha: 14301 FNB Pkwy Suite 100 Omaha, NE 68154
Des Moines: 1101 5th St. West Des Moines, IA 50265
Phone: 855-493-1830

Sunlight Home Medical Care
13218 Cottner Street Omaha, NE 68137
Phone: 855-493-1831